Job Title: Bilingual (Spanish-Speaking) Front Desk Staff
Lovingcare Nursing and Homecare Services
1152 South Robert Street, West Saint Paul, Minnesota 55118
Schedule & Pay
Hours: Monday – Friday, 8:30 AM – 4:00 PM
Pay: $16–$17 per hour, based on experience
About Lovingcare
Lovingcare Nursing and Homecare Services is a trusted provider of compassionate, client-centered home care services. We are dedicated to serving our community with integrity, compassion, and respect.
Position Summary:
We are seeking a friendly, professional, and bilingual (English/Spanish) Front Desk Staff member to support daily office operations. This role serves as the first point of contact for visitors, clients, applicants, and staff.
Key Responsibilities:
Front Desk & Communication
- Greet all visitors and direct them to the appropriate staff member
- Answer incoming calls in a pleasant and professional manner
- Direct calls to the appropriate person or department
- Answer inquiries from applicants and potential clients
Administrative Support
- Open and distribute incoming calls and emails
- Assist with filing correspondence and clinical documentation
- Prepare letters and other correspondence as directed
- Assemble and send mailings on time
- Prepare admission packets and new applicant packets
- Mail information to prospective clients, referral sources, and community organizations
Scheduling & Coordination
- Schedule interviews as directed
- Provide general office support
Confidentiality & Compliance
- Maintain strict confidentiality of client, employee, and agency information at all times
- Protect confidential documents from unauthorized access
- Share information appropriately and timely in accordance with agency policies
- Report all client concerns to the Clinical Supervisor immediately
Other Duties
- Perform additional duties and responsibilities as assigned
Qualifications:
- Fluent in English and Spanish (required)
- Strong communication and customer service skills
- Organized, professional, and dependable
- Ability to handle confidential information responsibly
- Prior front desk or administrative experience preferred